Privacy Policy
Last updated: 8th November 2025
Data Controller
Leaders Edge
90 Executive Plaza
Cardiff CF10 3NB
Great Britain
Phone: +44 29 2046 7891
Email: info@domain.com
Our Commitment to Privacy
At Leaders Edge, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services. We are committed to transparency and compliance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this document periodically as we may update it to reflect changes in our practices or legal requirements.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Submit enquiries through our contact forms
- Register for our programmes or events
- Subscribe to our newsletters or communications
- Request information about our services
This information may include your name, email address, telephone number, job title, organisation, and any other details you choose to provide in your communications with us.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system and device information
- Pages visited and time spent on our website
- Referring website or source
This information is collected through cookies and similar technologies. For more details, please refer to our Cookie Policy.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent
When you provide explicit consent for specific processing activities, such as receiving marketing communications or accepting optional cookies.
Contractual Necessity
When processing is necessary to fulfil our contractual obligations to you, such as delivering the programmes or services you have requested.
Legitimate Interests
When we have a legitimate business interest in processing your data, such as improving our services, maintaining security, or conducting business operations, provided this does not override your fundamental rights.
Legal Obligations
When we are required to process your data to comply with legal obligations, such as tax reporting or regulatory requirements.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and deliver the programmes, courses, and services you request, including responding to enquiries and processing registrations.
- Communication: To send you important information about your programmes, updates to our services, and responses to your questions.
- Website Improvement: To analyse how visitors use our website, identify areas for improvement, and enhance user experience.
- Marketing: With your consent, to send you information about our programmes, events, and resources that may be of interest to you.
- Security and Fraud Prevention: To protect our website, systems, and users from security threats, fraud, and unauthorised access.
- Legal Compliance: To meet our legal and regulatory obligations, including maintaining records and responding to official requests.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
How We Protect Your Data
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using secure SSL technology
- Regular security assessments and vulnerability testing
- Access controls limiting data access to authorised personnel only
- Regular staff training on data protection best practices
- Incident response procedures in case of a data breach
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to implementing industry-standard safeguards.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
- Providing our services and maintaining our relationship with you
- Meeting legal, accounting, or reporting requirements
- Resolving disputes or enforcing our agreements
When personal information is no longer required, we will securely delete or anonymise it in accordance with our data retention schedule and applicable laws.
Your Data Protection Rights
Under UK data protection law, you have the following rights:
Right of Access
You have the right to request copies of your personal data that we hold.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal information.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You have the right to request that we limit how we use your personal data in specific situations.
Right to Data Portability
You have the right to request transfer of your personal data to another service provider in a structured format.
Right to Object
You have the right to object to certain types of processing, including direct marketing.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing that significantly affect you.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month, though this period may be extended in complex cases.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided below. We will process your request promptly in accordance with applicable data protection laws.
Children's Privacy
Our services are designed for professional adults and are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.
International Data Transfers
Your personal information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities, to protect your information in accordance with applicable data protection laws. You have the right to obtain information about these safeguards by contacting us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the top of this policy and, where appropriate, through other means such as email notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us:
Leaders Edge
90 Executive Plaza
Cardiff CF10 3NB
Great Britain
Email: info@domain.com
Phone: +44 29 2046 7891
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.